TERMS AND CONDITIONS
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Once you sign this agreement, we will confirm your booking by sending you an email at the Email Addresses set out in your Booking Form.
Once we send you that confirmation email, a binding contractual agreement is formed between you and us for us to perform the Services for your Wedding Date in exchange for the Fees.
Our Services include all of the activities described in your Detailed Package Inclusions. If a Service is described as “N/A” that Service is not included in your Detailed Package Inclusions.
If you require additional Services at any time, we will be happy to quote you for those additional Services in exchange for additional fees. We will quote you for any additional Services, based on the Additional Service Hourly Rate set out in your Booking Form, before performing any additional Services. If you accept any of those quotes by reply email, or otherwise continue to instruct us in relation to any of those additional Services, our quote for those additional Services will be deemed incorporated into this agreement and will be added to the next payable instalment of the Fees.
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We will perform the Services relating to Suppliers set out in your Detailed Package Inclusions, which is limited to sourcing or coordinating (or both, as the scope may say) those Suppliers for you.
While we always use our best endeavours to ensure that we recommend quality Suppliers, we are not responsible for the performance of any Suppliers you choose to engage.
Unless otherwise expressly stated in your Detailed Package Inclusions, it is your responsibility to ensure all Suppliers are:
properly instructed on what you require of them on the day (unless coordination is included in the scope of Services); and
paid by you on time in accordance with their terms.
You acknowledge and agree that any cancellation or postponement of any Suppliers will be subject to their terms and conditions, including any cancellation fees they charge. We strongly encourage you to review those terms and conditions before engaging any Suppliers.
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If your Detailed Package Inclusions stated that Wedding Coordination Services are included, you must provide us with a complete list of your Suppliers no later than 1 week prior to the Wedding Date.
You acknowledge and agree that if you fail to provide us with the Supplier list, the extent of the Wedding Coordination Services we are able to perform will be limited and we will not be liable to refund you for those Wedding Coordination Services as we will have made staff available to you regardless.
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The Fees set out in your Booking Form are payable by you in the instalments set out in your Booking Form.
We start working on your Wedding from the moment we send you your confirmation email. On that basis, each instalment of the Fees is fully non-refundable. This includes where you choose not to proceed with any Suppliers we’ve recommended or cancel any of those Suppliers.
If you fail to pay an instalment of the Fees when due, we will send you a reminder email, giving you 48 hours to make payment. If you do not make the payment following that reminder email, we will regrettably have to stop performing our Services.
You acknowledge and agree that, if you fail to pay the final instalment, we will not perform the Celebrant Services, without liability to you for any consequential losses you may incur as a result.
You acknowledge and agree that if you fail to pay the Fees when due, we may engage a third party debt collector to recover the Fees owing and you will be responsible for paying the costs of those debt collectors.
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It’s not what you want to be thinking about, but sadly we understand that sometimes people’s circumstances change.
However, from the moment we confirm your booking in accordance with clause 2(b), we incur costs in performing our Services and in reserving your Wedding Date for you.
Once we confirm your booking in accordance with clause 2(b), all of our Services are included in your package, and you may only cancel the entirety of the Services if required.
On that basis, you acknowledge and agree that the Cancellation Fees set out your Booking Form will apply.
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If you need to postpone your Wedding Date for any reason at any time, you acknowledge and agree that an additional 50% of the Fees on top of the Fees will be payable to account for reserving a new Wedding Date for you.
You acknowledge and agree that a reason for postponement may include any:
extreme weather event, including but not limited to bushfires or floods;
government direction relating to public health measures (including but not limited to any variant of COVID-19); or
other event outside of anyone’s control that prevents you from safely or legally proceeding with your Wedding Date.
All postponements are subject to our availability, and you will be required to cooperate with us to find a new wedding date on which we are available.
We reserve the right to refuse a postponement in our absolute discretion, which will be deemed a cancellation by you to which the time relevant Cancellation Fees in clause 5 will apply.
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In the extremely unlikely event that we become unable to perform any portion of our Services, we will offer you the options of either a:
replacement service provider;
cancelling that portion of our Services; or
or postponing that portion of our Services.
If you chose to cancel that portion of our Services, we will refund the Fees for the portion of the Services we are unable to perform.
If you chose to postpone your Wedding Date because we are unable to perform any portion of our Services on your Wedding Date, we will offer you a 25% discount on the Fees to account for the inconvenience.
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We appreciate that you may wish to keep your Wedding private. We will not post any pictures of your Wedding on social media or our website without your prior permission. If you give us your permission, you grant us the right (including all necessary intellectual property rights) to publish your pictures on any platform and with any commentary we choose.
In exchange, we ask that you credit us with any pictures you post of us, by tagging @hapily.ever.arthur
We reserve the right to ask that you remove any credit to us if we feel that your post is disparaging, defamatory or otherwise may harm our reputation. We may take steps to enforce any such request if required.
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Without limiting or otherwise affecting clause 8, you acknowledge and agree that the maximum liability of Happily Ever Arthur to you for all claims in aggregate (whether those claims be for breach of contract, negligence or otherwise) arising under or in connection with this agreement is limited to the total Fees paid by you to Happily Ever Arthur, including liability for consequential loss.